Claims Hotline +49 40 308 952 83
Claims E-Mail claims@assetsecure-si.com

Imprint

assetsecure specialist insurance GmbH

Managing Director: Leo Kissel

Cremon 11
20457 Hamburg

phone +49 40 30 89 52 83
email info@assetsecure-si.com

The company has no direct or indirect holding of the voting rights or capital of any insurer. Likewise no insurer has a direct or indirect holding of the voting rights or capital of the company.

The company has no direct or indirect holding of the voting rights or capital of any insurance broker company. Likewise no insurance broker company has a direct or indirect holding of the voting rights or capital of the company.

Commercial Register / Legal Entity Identifier (LEI) Code:

Amtsgericht Hamburg, Germany
HRB 172975

LEI Code: 3912007CUA4Y02ABZW70

Field of Business:

Commercial operation as an insurance agency according to Section 34 d, paragraph 1, GewO (Industrial Code)

Insurance Agency permission, according to Section 34 d, paragraph 1 GewO (Industrial Code) granted by:

Chamber of Commerce, Hamburg
Adolphsplatz 1, 20457 Hamburg, Germany
website: www.hk24.de

Register No.: D-V7YV-IXS73-09

For further information regarding the Register of Insurance Intermediaries, please see: www.vermittlerregister.info

Complaints Procedure / Mediation offices:

We are dedicated to providing you with a high-quality service and we want to ensure that we maintain it at all times. Should the Named Company or the Insureds not be satisfied, please write and tell us and we will do our best to resolve the problem.

For any questions or concerns about the Policy or any Claim’s handling please contact the Compliance Officer:

assetsecure specialist insurance GmbH
Cremon 11
20457 Hamburg, Germany
compliance@assetsecure-si.com

To request information about the Managing General Agency or file a concern or complaint, please do so in writing, before our independent Customer Service Department:

Customer Service Department
Cremon 11,
20457 Hamburg, Germany
complaints@assetsecure-si.com

If your concerns or complaints are not addressed to your satisfaction, or in case of disputes between the insured and the Managing General Agent, the following mediation offices can be contacted:

Versicherungsombudsmann e.V. (the Insurance Ombudsman)
Postfach 08 06 32, 10006 Berlin
website: www.versicherungsombudsmann.de

Ombudsmann für private Kranken- und Pflegeversicherung (the Ombudsman for Private Medical and Health Insurance)
Postfach 06 02 22, 10052 Berlin
website: www.pkv-ombudsmann.de

© 2026 assetsecure specialist insurance GmbH